Aerolase® Laser Treatment
Aerolase® Neo Elite at The Glow Lab
5 modes, one laser.
We change the setting every time you sit down.
The Aerolase fires 1064nm energy in pulses lasting 650 microseconds. We pick the mode for the skin in front of us that week and we move it as your skin moves, which is what makes a series compound instead of wear off. Fitzpatrick I through VI, all of them treated at full protocol.
One click
Tell us what you’re treating
Same laser every time. The mode is what changes, and it’s the first thing we set in the room. Pick your concern and we’ll show you the mode, what the pulse does down there, and what the series costs.
Your assessment sets the mode. Nobody here will ask you to pick it off a list.
If this sounds familiar
Why the last laser didn’t hold
You booked one. Your skin calmed down for a couple of weeks and you thought you’d found the answer. Then the flushing came back, or the breakouts arrived on schedule, and you were where you started with a receipt to show for it.
So you looked again. The next place ran a fixed setting on every client who walked through the door. Nobody wrote down what your skin did the first time, so nobody could adjust for it the second time. You paid for an appointment where a plan should have sat.
If your skin sits at Fitzpatrick IV or deeper, you got a different answer altogether. Somebody told you laser was off the table for you. Or somebody ran one anyway and left you with a burn and a patch of pigment that took a year to lift. After that, you stop asking.
You tried the facial that held for a weekend.
You tried the clinic that runs one setting for everybody.
You tried leaving it alone to see whether it settled on its own.
All 3 worked on the surface. What keeps sending the redness back sits underneath it.
Every month you leave it, the breakouts keep leaving marks behind them and the pigment gets another summer to set. None of that is permanent. It does mean the series you start this fall is shorter than the one you start next spring.
The mechanism
3 places the energy lands
The pulse lasts 650 microseconds, which is over before your nerve endings report it as pain. That’s why the laser on its own needs no gel, no numbing and nothing pressed against your face. Underneath, 3 different things absorb the energy.
Haemoglobin takes up the energy and the dilated vessels behind redness collapse. The background inflammation settles with them, so your skin reacts less month over month rather than getting covered better.
This is NeoCalm and NeoCorrect territory. Reactive skin gets 3 to 4 weeks between sessions, because pushing a reactive barrier faster costs you weeks on the back end.
Rosacea, chronic flushing, stinging, and skin that reacts to everything you put on it.
The bacteria and the oil gland driving your breakouts both sit deeper than a cream reaches. The pulse gets there and works on bacteria, oil and inflammation in one pass.
That’s NeoClear. Fewer new lesions, less of the deep painful kind, and less of the redness that lingers once one clears. Acne skin moves on the tighter spacing, so we book these 2 weeks apart.
Active acne, hormonal breakouts, congestion and the marks a breakout leaves behind.
Water in the dermis takes up the heat and holds it, and held heat is the signal your body reads as build more collagen. Melanin absorbs energy on the way through, so pigment breaks up in the same pass.
NeoSkin runs tone, pore size and firmness together. Collagen answers across 3 to 6 months, which is why we scan you at the start and at the finish rather than asking you to judge it from memory.
Melasma, sun damage, uneven tone, large pores, fine lines and a jawline that has started to soften.
One thing decides who gets treated at all. The 1064nm wavelength carries past surface pigment instead of targeting it. Add a pulse short enough that the surface never has time to heat and you get a treatment that needs no contact and no cooling. That combination is why Fitzpatrick I through VI sit in the same chair here and take the same protocol.
How we run the laser
6 rules we don’t bend
These sit between a laser series that compounds and a laser appointment you book once and forget about.
You book the laser. We set the mode.
Your assessment sets it from your skin tone, your history and what your skin is doing that week, and we move it at the next visit as things change. We call it NeoSkin for tone, texture and collagen, NeoClear when breakouts are the job, NeoCalm and NeoCorrect for redness and pigment, and NeoHair for hair.
The laser on its own asks nothing of you.
No gel, no numbing, no cooling tip pressed into your skin. The 650 microsecond pulse finishes before your nerves file a report. Most people describe it as a warm hair dryer moving across the face, and a few of them fall asleep in the chair.
Every skin tone gets treated at full protocol.
Fitzpatrick I through VI sit in the same chair here and take the same energy. The wavelength is the reason, and the wavelength stays the same whoever we’re treating. If a clinic told you your skin tone ruled laser out, they were describing their device.
Your peel runs in the same session.
All 6 depths of the Glow Lab Peel Series pair with the Aerolase in one appointment, laser first, peel second. We keep that peel light on purpose. Skin we treated 45 minutes ago has no use for a strong acid sitting on top of it. Dermapen 4 microneedling shares a session with the laser, and takes 14 to 21 days of space from any peel.
We book it as a series and space it for your skin.
4 to 6 sessions for correction, then maintenance once a month. Acne skin moves at 2 weeks. Reactive and rosacea-prone skin gets 3 to 4, and we set that at your assessment rather than discovering it in week 3. You book one session at a time, at the same price every time.
You hear the downtime before you book, every time.
The laser on its own leaves a flush for a few hours, similar to what a workout does. With a light peel you get flaking for 2 to 3 days. With Dermapen 4 microneedling we numb you first, and you get redness for 24 to 48 hours with light flaking around day 3. Lower Face Tightening builds across 3 to 6 months. All of it goes in your plan before you pay for a session.
The menu
One laser, 9 ways we run it
Everything the Aerolase does at The Glow Lab, so you can see where you’d start and what we’d pair it with later.
NeoSkin · signature
Aerolase Skin Rejuvenation
The one we reach for most
Redness, pigment, uneven tone, large pores and skin quality in one session. It stimulates collagen while it works, so tone and firmness move together across the series.
Best for
The widest range of concerns, and anyone who wants one session doing several jobs. Safe on all skin tones.
Book ThisNeoCalm
Aerolase Redness Treatment
For skin that never quite settles
Targets the dilated vessels and the background inflammation behind rosacea, chronic redness and reactive skin. It calms the mechanism sending the flush, so your skin reacts less as the series goes on.
Best for
Rosacea, persistent redness, flushing, stinging, and skin that reacts to everything you put on it.
Book ThisNeoClear
Aerolase Acne Treatment
For breakouts that outlasted the products
Goes after the bacteria driving breakouts and settles the oil glands feeding them. Fewer new lesions, less of the deep painful kind, and help with the marks a breakout leaves behind.
Best for
Active acne, hormonal breakouts, congestion and post-breakout marks. Safe alongside most acne protocols and on all skin tones.
Book ThisNeoClear · teen
NeoClear Teen Acne Treatment
The same acne mode, priced for teens
Gentle, no numbing, nothing touching the face, and no downtime that gets a 15 year old refusing to go to school. We keep the language plain and explain what’s happening, and nobody leaves feeling bad about their skin.
Best for
Teenagers with active breakouts who are ready for something past drugstore products.
Book ThisNeoClear · targeted
Aerolase Acne Spot Treatment
For the one that turned up today
A focused pass on a single flare to bring the inflammation down fast and cut the odds it leaves a mark. Book it the day it appears rather than waiting it out.
Best for
One stubborn breakout before an event, or a flare between your full sessions.
Booked one at a time by design. A flare is a flare, so we treat the one in front of you rather than booking you ahead for the next.
Combination · one visit
Aerolase + Light Chemical Peel
2 depths in one visit
The laser works underneath on redness, pigment, breakouts or dullness, and a light peel lifts what’s sitting on top. We set both the mode and the peel strength to whatever your skin is doing that day.
Best for
Active acne with congestion and texture, and skin that keeps breaking out in the same places. Suits every skin tone.
Expect light flaking for 2 to 3 days. The peel stays light on purpose, so this sits beside the Peel Series rather than replacing it.
Combination · one visit
Aerolase + HydraFacial Deluxe
The event booking
HydraFacial clears congestion and floods the skin with hydration first. The laser then treats tone, redness and pigment with nothing sitting in its way, which makes the pass count for more.
Best for
A wedding, a shoot or an event, and anyone who wants a result without a recovery window.
Booked for a date rather than as a series. Ask us about it at your assessment if you want it on repeat.
Combination · plan the downtime
Aerolase + Microneedling
Our most complete session
The laser handles tone, redness and pigment while Dermapen 4 rebuilds structure underneath. One treats how your skin looks and the other rebuilds what it’s made of. Best in a series of 3 to 6, 4 weeks apart.
Best for
Acne scarring, texture, the first signs of laxity and anyone after structural change.
We numb you first, then plan a quiet weekend. Redness for 24 to 48 hours and light flaking around day 3. Keep it 14 to 21 days clear of any peel.
Combination · plan the downtime
Lower Face Tightening + Microneedling
The jawline and the jowls
Focused laser heating holds the deeper tissue at temperature, which is the signal your body needs to build new collagen, while microneedling firms the surface. Best in a series of 3 to 6.
Best for
A jawline that has started to soften, and anyone who wants to firm without injectables.
We numb you first. Redness for 24 to 48 hours, and the collagen answers across 3 to 6 months rather than next week.
Aerolase Neo Elite results
The same laser, across the concerns it treats
Every photo below was taken on the Neo Elite, the laser we run here in Langley. Each caption names the concern and how many visits it took.
Acne · 1 visit
Acne · 3 visits
Acne · 4 visits
Rosacea · 1 visit
Rosacea and facial redness
Hyperpigmentation · 4 visits
Age spots and sun damage · 1 visit
Skin rejuvenation · 4 visits
Individual results, and outcomes vary.
From Glow Lab clients
What it’s like in the room
“I have very sensitive skin and the ‘pain level’ was minimal and there is virtually no down time.”Pat Orr
“I’ve seen multiple providers for facials and laser treatments, and none compare to her expertise and care.”Shayla Smith
“The staff were extremely accommodating and professional, creating a welcoming and non-intimidating experience.”Anna Rowe · Aerolase + DP4 Microneedling
Honest fit
Who the Aerolase is built for
Book the assessment if
- Redness, flushing or rosacea calms down and comes straight back
- Your breakouts outlasted every product and every prescription you’ve tried
- Pigment, melasma or sun damage sits on skin that reacts to everything else
- You’re Fitzpatrick IV to VI and a clinic told you laser wasn’t an option for you
- You want your laser and your peel handled in one trip to Willoughby
Wait, or bring us a note first
- You want a microneedling pairing this week and you can’t give up 24 to 48 hours of redness. Book the laser on its own and we’ll add Dermapen 4 to the next one
- You had a peel inside the last 2 weeks and you want the microneedling pairing. Dermapen 4 and a peel take 14 to 21 days between them, so we’ll book you on the far side of that
- You’re pregnant, nursing, in cancer therapy or on a medication that makes you sun-sensitive. Bring the note from your physician and tell us at booking, and we’ll build the plan around what it says
- You want one session to finish it. Correction builds across 4 to 6, and a single visit gives you a preview of what the series does
- You’re here for hair removal. Same laser in NeoHair mode, different plan, and it has its own page and its own pricing
Before you book
The questions we get most
Does it hurt?
For most people the laser on its own doesn’t. The 650 microsecond pulse is over before your nerve endings get a chance to report it, so there’s no numbing, no gel and nothing pressed against your skin. Clients describe it as a warm hair dryer moving across the face, and a few of them fall asleep. Pat Orr, who has very sensitive skin, put the pain level at minimal with virtually no downtime. The 2 microneedling pairings are different, and for those we numb you first.
What does my skin look like walking out?
After the laser on its own: calm, warm and more even in tone, with a flush for a few hours similar to what a workout does. Makeup the next morning is fine. Pair it with a light peel and you get flaking for 2 to 3 days. Pair it with Dermapen 4 microneedling and you get redness for 24 to 48 hours with light flaking around day 3, which is why we book those for a Thursday and let you have the weekend.
Is it safe on my skin tone?
Yes, Fitzpatrick I through VI at full protocol. The Aerolase runs a 1064nm wavelength that carries past surface pigment rather than being absorbed by it, and the pulse is short enough that the surface never heats. That is why your Fitzpatrick type does not change the protocol we run.
How many sessions will I need?
4 to 6 for correction, then maintenance once a month. Sessions sit 2 to 4 weeks apart depending on what we’re treating. Acne skin moves on the shorter spacing. Reactive and rosacea-prone skin gets the wider spacing, because pushing a reactive barrier faster costs you weeks on the back end. You get the full session count and the cost at your assessment.
How do I know which mode to book?
You don’t have to. Book the skin assessment and we place you. Your skin tone, your history and what your skin is doing that week set the mode, and we move it at every visit as things change. The picker at the top of this page shows you where we’d start, and your assessment confirms it.
Can I pair it with my other treatments?
That’s most of what we do. The Aerolase runs in the same session as all 6 depths of the Glow Lab Peel Series, laser first and a light peel second. It pairs with HydraFacial Deluxe, with dermaplaning, and with Dermapen 4 microneedling in one visit when you’ve got the recovery time. The one spacing rule to know: Dermapen 4 and a peel take 14 to 21 days between them, so those 2 never share a week.
What does it cost?
Single sessions run $59 for a spot treatment up to $350 for a full face. Combination sessions run $389 to $439. A correction series is 4 to 6 sessions at your session price, booked one visit at a time. If that number is the one you were dreading, ask about the Clear Skin Plan™, Calm + Even Plan™ and Strong Skin Plan™ at your assessment. Each one is 6 visits at a single price, from $2,250, and it bundles the laser with peels or Dermapen 4, blue LED at every visit, 2 VISIA Glow Report scans and $150 of product credit for less than the same sessions cost one at a time.
Do I need to stop anything beforehand?
Less than you’d think. There’s nothing to apply, no numbing to turn up ahead of time for, and no gel. If you’re running a prescription retinoid or a strong acid at home, say so when you book and we’ll tell you what to pause and for how long. If you’re pregnant, nursing, in cancer therapy, or on a medication that makes you sun-sensitive, bring the note from your physician and we’ll build the plan around what it says. We send the relevant pre-care with your booking confirmation.
I had a laser somewhere else and it did nothing. Why would this be different?
One session at a fixed setting, with nobody adjusting for what your skin did afterwards, gets you about what you saw. 3 things change the outcome here. We set the mode from your skin instead of from a template, we move it at every visit, and we book the series up front so the sessions compound. Bring what you remember about the laser you had, including the device name if you’ve got it, and we’ll use it.
Start the series
6 sessions from now your skin is either calmer or it’s the same
A correction series runs 4 to 6 sessions, 2 to 4 weeks apart. Book your assessment this month and your correction runs through fall and winter, when sun exposure drops and pigment work holds best. Book it in February and you spend the spring on sessions you could have had behind you.
P.S. If a clinic told you your skin tone ruled laser out, they were telling you about their equipment. Bring us what you were told. The wavelength is what changes that answer, and we’ll show you how it works before you commit to a single session.
Aerolase laser treatment in Willoughby, Langley
The Glow Lab is a plan-based skin clinic in Willoughby, Langley BC. The Aerolase Neo Elite sits in the stabilize and correct phases of The Glow Lab Method, our 4-phase system of stabilize, correct, refine and maintain, alongside the Glow Lab Peel Series, Dermapen 4 microneedling and HydraFacial.
We treat clients from Langley, Walnut Grove, Willowbrook, Cloverdale, Surrey and South Abbotsford for rosacea and persistent redness, active acne, melasma and pigment, uneven tone, scarring and the first signs of laxity. Every skin tone is treatable here, Fitzpatrick I through VI, and every laser client starts with a skin assessment so the mode matches the skin rather than the booking name.
Running the laser inside a Program is often the cheaper path to the same series. The Aerolase sits in the Clear Skin Plan™ for acne and texture, the Calm + Even Plan™ for pigment and rosacea, and the Strong Skin Plan™ for collagen and firmness.
Here for hair removal instead? That runs on the same platform in NeoHair mode and has its own page and its own pricing. For skin, book an assessment and we’ll map the series with you.
