Calm + Even Plan™ | The Glow Lab
The Glow Lab Calm + Even Plan™
Everyone told you to be careful.
Nobody told you what careful looks like on a calendar.
One program for melasma, pigment and rosacea. 6 visits, 2 to 3 weeks apart. The Aerolase Neo Elite runs at every one, set for redness or for pigment, and from visit 4 a GlyMed peel joins it in the same appointment. Both VISIA scans, blue LED at every visit, a $150 product credit and a 4oz Hale Derma sit inside the price. $2,375.

Open a visit
Your 12 to 18 weeks
Reactive skin gets the longer gap between visits, so your calendar runs wider than the other 2 programs. Open any visit and you get what runs that day, why it runs then, how long you’re in the room, and what your skin does afterwards.
Your first VISIA Gen 7 Glow Report happens before anything touches your face. It scores you across spots, brown spots, UV damage, redness, texture and pores, and that reading decides whether we’re treating redness or pigment first. Then the Aerolase Neo Elite runs, set to NeoCalm when the vessels lead and NeoCorrect when the pigment does, with blue LED in the same session.
You leave with your 4oz Hale Derma, your $150 credit open, and every one of the 6 dates written down. Skin that has been burned by a treatment before deserves the whole map on day one.
60 minute booking. A few hours of warmth and nothing else. Makeup goes back on the same day.
The same laser, the same setting, a second pass, and blue LED again. The Aerolase fires 650 microsecond pulses that pass under surface pigment rather than aiming at melanin, which is the reason Fitzpatrick I through VI all get treated here at the same protocol.
Most people see redness come down after 1 or 2 sessions. Pigment moves on a slower clock and you won’t see much of it yet, which is the honest version and the reason we scan you rather than ask you to judge from a mirror.
2 to 3 weeks sit between your visits. Reactive skin gets the wider end of that, and a rebound costs more time than the gap ever does.
Third laser session, third round of blue LED, and the last visit before a peel goes anywhere near your face.
Britt’s gate is 1 to 3 very superficial treatments plus 2 weeks of home care at Fitzpatrick I to III, or 2 to 4 weeks at IV to VI, before anyone earns a corrective depth. Visits 1, 2 and 3 are that runway. Pigmented skin punishes a shortcut here worse than any other skin does, because inflammation is the thing making the pigment in the first place.
60 minute booking. If your barrier still looks reactive we hold the peel back and run the laser again, and your program price stays where it is.
Blue LED first, then the Aerolase, then your first GlyMed peel, all inside the same visit. Rosacea takes the Essential Peptide Perfection Peel. Mandelic acid is the fourth smallest AHA, so it takes its time getting through the skin and provokes a fraction of the reaction glycolic causes at the same percentage. This is the peel we book when your skin is reactive and the acids need to land slowly.
Pigment takes the Essential 30% Glycolic & Lactic Peel once your skin has earned the depth. Lactic acid above 5% blocks tyrosinase, the enzyme building the pigment, which is why that depth belongs in melasma and sun damage work rather than in your first appointment.
60 minute booking. Light shedding for 2 to 3 days, so we put your peel visits at the front of your week.
Aerolase, peel and blue LED again. The peel steps up one depth when your skin answered visit 4, and it stays where it is when your skin didn’t. We tell you which at the visit, with the reason, and the reason comes from your skin rather than from the calendar.
One dial moves per treatment. Layers go up, or contact time goes up, never both in the same session, so we always know what caused a response. On reactive skin that discipline is the difference between fading a patch and setting it deeper.
60 minute booking. Same shedding window as visit 4.
The full session 1 more time, laser, peel and blue LED, then your second VISIA Glow Report on the same machine that took your baseline.
Melasma is the concern people misjudge most in a mirror, because it fades in one light and returns in another. 2 scans scored the same way settle that argument. You get a written maintenance plan out of the conversation, built on your own numbers, and whatever is left of your $150 credit stays yours.
60 minute booking. The program closes out inside 18 weeks from the day you started.
6 visits, 2 to 3 weeks apart. Your assessment maps all 6 before you pay for visit 1.
If this sounds familiar
Why the pigment keeps coming back
It faded. You watched it fade. Then one hot week in July, or one treatment that ran warm, and it came back darker.
Somewhere in that cycle you stopped booking things. A facial left you flushed for 2 days. A laser somewhere else left a shadow that took a season.
Redness runs the same loop. The vessels settle, a glass of wine or a cold walk refills them. Nobody handed you a sequence.
You tried the brightening serum that stung.
You tried the aggressive peel somebody talked you into.
You tried covering it and waiting for it to settle on its own.
Pigment answers to inflammation. Anything that inflames your skin feeds the exact thing you’re paying to remove.
It sets deeper through every summer you wait. Melasma of years takes longer than melasma caught this season, and rosacea vessels get easier to trigger.
The mechanism
One laser at every visit, and the second thing changes
The Glow Lab Method runs stabilize, correct, refine, maintain. Calm carries the first 3. The Aerolase Neo Elite is the constant, and which peel joins it moves as your skin earns it.
The Aerolase Neo Elite goes first, on its own. One laser, 650 microsecond pulses, no numbing, no gel, nothing on your face. NeoCalm is the setting for vessels and redness, NeoCorrect the setting for pigment.
The wavelength passes under surface pigment rather than aiming at melanin. That is what lets Fitzpatrick I through VI get treated here at one protocol.
3 visits. Blue LED runs in every one, and it runs first.
From visit 4 a GlyMed peel joins the laser in one appointment. Rosacea takes Essential Peptide Perfection, mandelic acid and 6 peptides, the protocol cleared for reactive skin. Pigment takes Essential 30% Glycolic & Lactic once the runway is behind it, because lactic acid above 5% blocks the enzyme that builds pigment.
Depth climbs one step at a time. Push a barrier that hasn’t been prepared and you buy inflammation, and inflammation on pigmented skin makes more pigment.
3 visits, 2 to 3 weeks apart, laser and peel and blue LED in each.
Visit 6 closes with a second VISIA Glow Report against your week 1 baseline, same machine, same scoring. Spots, brown spots, UV damage, redness, texture and pores, side by side.
Out of that comes a written maintenance plan built on your own numbers. Your $150 credit runs across the program, and for pigment it goes into sun protection first.
Phase 4 is maintain, inside The Glow Lab Society at $249 a month on Society Signature.
All 3 Glow Lab programs run the same way. The Aerolase at every visit, and the second thing changes. Calm takes a peel for redness or pigment. Clear takes a peel on an acne ladder. Strong takes Dermapen 4 on visits 1, 3 and 5.
How we run it
6 rules we don’t bend
Reactive skin punishes shortcuts. These 6 keep the pigment down once it comes down.
Your scan places you before you pay.
A VISIA Gen 7 Glow Report scores spots, brown spots, UV damage, redness, texture and pores, and we map all 6 visits at your assessment. If breakouts sit ahead of pigment, you move to Clear before you spend anything.
The peel waits until visit 4.
Visits 1 to 3 are the runway: 1 to 3 very superficial treatments plus 2 weeks of home care at Fitzpatrick I to III, or 2 to 4 weeks at IV to VI. We hold that runway for weddings.
One laser, one dial, every visit.
The Aerolase Neo Elite is one machine. NeoCalm names it set for redness, NeoCorrect set for pigment, NeoClear the acne setting. The laser runs at all 6 visits and the setting follows your skin.
Blue LED at every visit, and it goes first.
All 6 visits carry blue LED, and it runs before anything else, even when we’re running behind.
Reactive skin gets the wider gap.
2 to 3 weeks between visits, and yours sits at the longer end when your skin asks for it.
Homecare ships inside the price.
A $150 product credit and a 4oz Hale Derma, both yours from visit 1. Pigment results live on daily sun protection.
Rosacea Calm, if the problem is redness rather than pigment.
Same 6 visits and the same calendar, with 2 things changed. The laser runs on NeoCalm, the redness setting, instead of NeoCorrect. And every peel is the Essential Peptide Perfection, the only one in our series cleared for rosacea, so nothing in the plan is layered or gated. Reactive skin gets the version built for it. It is $2,295.
What’s included
Your $2,375 buys all 6 pieces, and the slower pace with them
You’ve been told to be careful with your skin and then handed a price list. Here’s the whole Calm + Even Plan™, priced once, with what each part is worth on its own.
2 ways to run it
$2,375
Melasma Correction · 6 visits · 12 to 18 weeks
$2,295
Rosacea Calm · 6 visits · 12 to 18 weeks
One price either way. Everything included, no add-ons and no surprise charges.
Visits 1 to 3
The Aerolase, set for your skin
3 sessions of laser on its own
One laser, the Aerolase Neo Elite, running NeoCalm for vessels and redness or NeoCorrect for pigment. The wavelength passes under surface pigment rather than aiming at melanin, which is what makes it safe across Fitzpatrick I to VI.
Best for
Melasma, sun damage, post-inflammatory pigment, rosacea and facial redness, treated before any acid arrives.
Visits 4 to 6
The Aerolase plus a GlyMed peel
3 sessions, both things in one visit
Rosacea takes Essential Peptide Perfection, the protocol cleared for reactive skin. Pigment takes Essential 30% Glycolic & Lactic once the runway is behind it. Depth climbs one step at a time, and your skin sets the pace.
Best for
Tone that has stopped answering product, on skin the first 3 visits have already settled.
Gated on purpose. 1 to 3 very superficial treatments plus home care before a corrective depth. Visits 1 to 3 are the runway.
Every visit
Blue LED
6 sessions, and it goes first
Blue light runs at the start of all 6 appointments. It carries its own value here, because a thing described as a bonus is a thing that gets dropped when the room runs late.
Best for
Anyone whose last course of treatment listed LED as a courtesy and then charged for it at the till.
Visits 1 and 6
The Glow Report™
2 VISIA Gen 7 scans
Imaging scored across spots, brown spots, UV damage, redness, texture and pores. The first scan decides which dial we start on. The last one puts your baseline and your finish beside each other, on the same machine.
Best for
Melasma, where the mirror tells you something different depending on the light and the hour.
Yours from visit 1
$150 product credit
Spend it across the program
A credit on the shelf, with us, spent at whatever point your skin needs it. For pigment that means sun protection first, because the sun undoes tone work faster than anything we can do in the room.
Best for
Anyone whose last course of treatment came undone across one sunny weekend.
Yours on day one
4oz Hale Derma
In your bag at visit 1
A full 4oz bottle, handed to you at your first appointment rather than recommended at your last. Your barrier gets weeks of support behind it before the first peel arrives.
Best for
The 2 to 3 weeks between visits, when a reactive barrier either holds or gives you a flare.
All 6, together
$3,574 valueYou pay $2,375
You save $1,199You pay once at your assessment. Nothing else joins it while your skin takes the weeks it needs.
Book Your Skin AssessmentWhat you do at home
Britt’s regime for skin that reacts
You leave with the whole routine in the order it goes on. Each note says who a product suits, so you can see why it’s there.
Cleanse
Mega Cream Cleansermakeup and SPF, safe with lash extensions
Serum
Vitamin C Serumaging and pigment
Eyes
Moisturise
Barrier Repair Cream with Amino Acidsminerals and antioxidants, holds through seasonal changeorDaily Repair Creamdry, dehydrated or environmentally challenged skin
SPF
Hydrating Protection Gel SPF 30lightweightorMoisturizing Protection Cream SPF 30dry, dehydrated, aging or reactive skin
Cleanse
Mega Cream Cleansermakeup and SPF, safe with lash extensions
Serum
Peptide Serumaging, pigment, sensitive or compromised skin
Eyes
Moisturise
Barrier Repair Cream with Amino Acidsminerals and antioxidants, holds through seasonal changeorDaily Repair Creamdry, dehydrated or environmentally challenged skin
Before and after
My clients, and what it took
These are Glow Lab clients I treated here in Langley. Each caption names the setting I used and the number of visits behind the change.


4 NeoCalm Treatments


5 NeoCorrect Treatments
These are individual client results. Outcomes vary.
Aerolase Neo Elite results
Redness and pigment on the Neo Elite
My own client photos are above. These are Neo Elite results across the redness and pigment settings the Calm program uses.

Rosacea · 1 visit

Rosacea

Facial redness

Melasma · 4 visits

Melasma

Hyperpigmentation · 4 visits
Individual results, and outcomes vary.
From Glow Lab clients
What it’s like when your skin reacts to everything
“I have very sensitive skin and the ‘pain level’ was minimal and there is virtually no down time.”Pat Orr
“Takes the time to listen to your concerns and formulate a plan that actually works for you and your skin.”Taylor Perdue
“I’ve seen multiple providers for facials and laser treatments, and none compare to her expertise and care.”Shayla Smith
Honest fit
Who the Calm + Even Plan™ is built for
Book the assessment if
- Melasma or sun spots fade through winter and return every summer
- You have rosacea or facial redness and someone has told you laser is risky for you
- A treatment somewhere else left a shadow that took a season to lift
- Your skin tone is Fitzpatrick IV to VI and a clinic has turned you away before
- You want the sequence, the spacing and the whole number written down before visit 1
Tell us first, or wait
- You’re pregnant or nursing. Several parts of this program need physician consent first
- You’re in cancer therapy, within 2 years of it, or under 5 years of remission. We need physician consent before we book anything
- You have an active cold sore, an open lesion or a fresh sunburn on the treatment area
- You’re booked on a sun holiday inside the next month. Start when you’re back and we’ll tell you why at your assessment
- Active breakouts sit ahead of pigment on your list. That’s Clear, and your scan will say so
Before you book
The questions we get most
A laser made my pigment worse before. Why would this one be different?
2 reasons, the wavelength and the pacing. The Aerolase passes under surface pigment rather than targeting melanin, which is why it treats Fitzpatrick I through VI. Then we space it. Your visits sit 2 to 3 weeks apart and yours goes to the longer end when your skin asks for it. Rebound comes from heat and inflammation arriving faster than skin can clear them, so the calendar is doing as much work as the laser.
Is NeoCalm a different machine from the Aerolase?
No. The Aerolase Neo Elite is one laser. NeoCalm, NeoCorrect, NeoSkin and NeoClear are what we call it depending on what it’s treating that day. Your program runs the same laser at all 6 visits and we change the setting as your skin changes, which is how redness and pigment both get handled on one calendar.
Which peel do I get?
Your skin decides at visit 4. Rosacea and reactive skin take the Essential Peptide Perfection Peel, built on mandelic acid and 6 peptides, with the 6 peptides cushioning the acids so they work slowly rather than sharply. Pigment takes the Essential 30% Glycolic & Lactic Peel once the first 3 visits and your home care have earned that depth. It contains hydrolyzed soy protein, almond-derived mandelic acid and shea butter, so tell us about soy or tree nut allergies when you book.
Is this safe for melasma?
Yes, and Calm is the program calibrated for it. We settle the barrier across 3 visits before a peel enters, we climb depth one step at a time, and we move one dial per visit so a reaction always has a known cause. Aggressive resurfacing on unprepared melasma is the thing that makes it worse, and every rule we run exists to keep you away from it.
Why do my visits sit further apart than the Clear Skin Plan™?
Because reactive skin needs the room. Clear runs 2 weeks apart across 12 weeks. Calm runs 2 to 3, which puts your finish anywhere from week 11 to week 16 and closes the program out inside 18. That extra week between visits costs you nothing and it prevents the rebound that costs a season.
Is there downtime?
Visits 1 to 3 have none past a few hours of warmth, and makeup goes back on the same day. From visit 4 you get light shedding for 2 to 3 days as the peel works. We put your peel visits at the front of the week so the shedding lands where you want it.
Will it hurt?
The Aerolase feels like a warm flick. Its pulses last 650 microseconds, which is faster than your nerves register, so there’s no numbing, no gel and nothing resting on your face. Pat Orr, who has sensitive skin, put the pain level at minimal with next to no downtime.
How fast does pigment move?
Redness answers first and most people see it come down after 1 or 2 sessions. Pigment runs on a slower clock and starts shifting in the back half of the program, around the visits where the peel has joined. Anyone promising melasma gone in a month is describing a rebound.
What happens when the program finishes?
You move into maintain, the fourth phase of The Glow Lab Method, and that one lives in The Glow Lab Society. Society Signature runs $249 a month. Your second scan becomes the baseline we hold you against from there, and for pigment that ongoing check is the part that keeps a good result from drifting back.
Start the program
Tone work holds best when it happens away from the sun
Book this month and your peel visits land through the darker half of the year, when UV exposure drops and pigment work sticks.
- All 6 visits are mapped before you pay.
- Nothing gets added at the till.
- Your $150 credit is yours to spend how you like.
- If your skin needs the wider gap, it gets it.
Melasma, pigment and rosacea treatment in Willoughby, Langley
The Glow Lab is a program-based skin clinic in Willoughby, Langley BC. The Calm + Even Plan™ is our pigment, melasma, rosacea and reactivity pathway inside The Glow Lab Method, our 4 phases of stabilize, correct, refine and maintain. Calm carries the first 3, and The Glow Lab Society holds the fourth.
It runs on the Aerolase Neo Elite at every visit, the GlyMed peels from visit 4, blue LED at all 6 appointments and VISIA Gen 7 imaging first visit and last. We see clients from Langley, Walnut Grove, Willowbrook, Cloverdale, Surrey and South Abbotsford for melasma, sun damage, post-inflammatory pigment, rosacea and facial redness. The Aerolase is safe across Fitzpatrick I to VI, so skin tone never decides who we treat.
Breakouts ahead of pigment is the Clear Skin Plan™. Fine lines and firmness is the Strong Skin Plan™. Or book your skin assessment and let the scan decide.