Membership FAQ's
What perks come with being a Glow Lab member?
Membership is more than just treatments—it’s access. Enjoy 15% off all treatments and packages, bonus gifts and seasonal credits, and first access to new services and product launches curated exclusively for our members.
Do I have to use all my sessions each month?
Yes. Sessions do not roll over, and consistency is key for results. We’ll guide you to stay on schedule and make the most of each month.
Can I switch the areas I treat each month?
You can alternate between eligible areas within your tier. Just let us know ahead of your visit so we can plan your treatment accordingly.
What if I need to pause or cancel my membership?
After your 6-month commitment, cancellation requires 30 days’ notice. Membership pauses are possible in special circumstances and may be subject to a fee. Contact our team directly at 604.679.2214 to discuss.
Can I upgrade my membership as I go?
Absolutely. As your goals shift, we can help you move into a tier that aligns with your evolving treatment plan.
