FAQ: Hyperpigmentation + Melasma at The Glow Lab

What types of pigment do you treat?

We treat sun damage, melasma, post-acne marks, and uneven tone caused by inflammation, hormones, or environmental stressors.

What causes melasma and stubborn pigment?

Hormonal shifts, sun exposure, heat, and inflammation can all trigger or worsen pigment. Melasma in particular is chronic and often linked to internal factors.

Which treatments are safe for pigmentation?

We use barrier-safe options like Aerolase, BioRePeel, and microneedling to safely lift pigment without worsening inflammation or triggering rebound.

How many sessions will I need?

Most clients need a series of 3–6 sessions depending on the severity of pigment and treatment chosen. Your plan is always customized.

Can I treat melasma if I have sensitive skin?

Yes. All of our pigment treatments are safe for sensitive skin and Fitzpatrick I–VI. We take a conservative, results-driven approach.

Do you treat post-acne pigment too?

Absolutely. We specialize in treating red and brown marks left behind after breakouts—especially in acne-prone or reactive skin types.

How do I get started?

Book a skin consultation here. We'll assess your concerns and create a customized skin rejuvenation plan built for long-term results.

Person receiving a laser treatment on their face with a machine labeled 'aerolase' applied to their skin.

MULTI-PASS LASER THERAPY

Aerolase Neo Elite

This advanced 650-microsecond laser is clinically proven to reduce excess pigment, melasma, and post-inflammatory marks. Safe for all skin types, it uses deep-penetrating energy to break up pigment clusters and calm inflammation—without damaging the skin barrier.

  • Fades melasma and sun-induced pigmentation
  • Treats post-acne dark spots and uneven tone
  • Calms inflammation linked to pigment disorders
  • Stimulates collagen and brightens overall clarity
  • Safe for all Fitzpatrick types, including sensitive skin

Sessions are typically spaced 2–4 weeks apart. Results build over time.

Book Your Pigment Laser Series

ZERO-DOWNTIME CHEMICAL EXFOLIATION

BioRePeelCl3

BioRePeel is our favorite option for treating superficial pigment and dullness with no peeling or downtime. This two-phase peel exfoliates and brightens from within, making it ideal for melasma-prone or sensitized skin.

  • Lightens surface pigment and discoloration
  • Restores clarity without triggering inflammation
  • Gentle on hormonally reactive or rosacea-prone skin
  • Perfect pre-event glow or monthly maintenance
  • Safe to layer with laser or microneedling

We often use BioRePeel between laser sessions to amplify results.

Explore BioRePeel for Pigment

COLLAGEN-BOOSTING SKIN REPAIR

Dp4 Microneedling

Microneedling targets both pigment and texture. This treatment creates controlled micro-injuries to trigger cellular renewal, helping lift pigment while refining pores and brightening tone.

  • Improves skin texture and pigment irregularities
  • Reduces stubborn post-acne and hormonal marks
  • Boosts skin clarity, resilience, and smoothness
  • Customizable depth for safe pigment lifting
  • Minimal downtime with cumulative results

Recommended in a series of 3–6 sessions for best results.

Start Your Microneedling Series

Shop Hyperpigmentation + Melasma

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Founder, Certified Medical Aesthetician, Educator

Britt Paley

Britt is the visionary behind The Glow Lab. Her path into medical aesthetics was deeply personal, shaped by her own skin struggles with hormonal acne and PCOS, and driven by a desire to help other women feel seen, supported, and confident in their skin.

With a background in holistic wellness, years of industry experience, and formal certification in advanced clinical skincare, Britt brings an unmatched level of knowledge, empathy, and professionalism to her practice. She’s also a passionate medical aesthetics educator, known for helping future skin therapists gain both skill and soul in their work.

Britt believes in science-backed treatments, individualized care, and educating clients every step of the way. Her favorite part of the job? Watching women soften back into themselves.

Senior Skin Therapist, Client Experience Lead

Lily Sawchuk

Lily is a certified medical aesthetician with a gentle touch, meticulous technique, and an unwavering commitment to results. Known for her calming presence and thorough consults, Lily specializes in acne-prone, sensitive, and rosacea-affected skin.

As The Glow Lab’s client experience lead, Lily helps ensure every person who walks through our doors feels relaxed, understood, and cared for. She is passionate about advanced technologies like Aerolase and microneedling, and continues to train under Britt to refine her protocols and deepen her knowledge.

Whether she’s clearing breakouts, calming inflammation, or restoring glow, Lily’s approach is always intentional and rooted in trust.

Questions? Send us a message

Our Customers Think:

  • Debra A. · Maple Ridge

    “I’ve tried everything for my hormonal acne and nothing worked—until I found Glow Lab. The Aerolase treatments changed my skin and my confidence. Every visit feels like expert care with heart.”

  • Victoria C. · Coquitlam

    “My skin is the clearest it’s been in years. The team truly listens and customizes every step. You can tell they genuinely care—and the results speak for themselves.”

  • Janet F. · Mission

    “Glow Lab is the first place that made me feel safe and seen with my sensitive skin. I’ve done the Face Rejuvenation series and my redness and texture have improved so much. Worth every penny.”

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