FAQ: Treating Acne at The Glow Lab

What kind of acne do you treat?

We treat active breakouts, hormonal acne, cystic lesions, and post-acne marks. Every treatment plan is customized to your skin’s current condition and long-term goals.

Which treatments are best for active acne?

Aerolase Neo Elite and BioRePeel are our go-to options for active acne. We may also layer in LED therapy or calming post-care if your skin is reactive.

Do I need to stop using actives before treatment?

Yes. You’ll be guided through a pre-treatment protocol which may include pausing retinol, acids, or prescription topicals to prevent irritation.

Can I combine treatments for faster results?

Absolutely. Many of our clients layer laser with BioRePeel or alternate microneedling with peels depending on where they are in their clear skin journey.

How long before I see results?

You may notice visible calming after just one session. Full results typically build over 4–6 sessions depending on severity, treatment type and consistency.

Do you treat acne scars too?

Yes. Microneedling and laser are both effective for treating texture changes and PIH (post-inflammatory hyperpigmentation) left behind by acne.

What’s included in my acne treatment plan?

Each plan includes a consultation, full skin assessment, curated product recommendations, and a mapped series of in-clinic treatments.

Person receiving a laser treatment on their face with a machine labeled 'aerolase' applied to their skin.

CLINICALLY PROVEN TECHNOLOGY

Aerolase Neo Elite

This non-invasive 650-microsecond laser treats active acne at the root by eliminating bacteria, reducing inflammation, and suppressing oil production—without contact or downtime.

  • Targets acne-causing bacteria (P. acnes)
  • Shrinks sebaceous glands and regulates oil
  • Reduces redness, inflammation, and congestion
  • Safe for cystic, hormonal, and inflamed acne
  • No downtime or irritation

Visible clarity is often seen in just a few sessions. Most clients complete a 4-6 treatment series spaced 1–2 weeks apart.

Book Your Acne Aerolase

NO-DOWNTIME EXFOLIATION

BioRePeelCl3

This revolutionary biphasic peel targets deep congestion and post-acne pigmentation without visible flaking or recovery time. Perfect for inflamed, textured, or acne-prone skin.

  • Clarifies clogged pores and congestion
  • Fades red and brown post-acne marks
  • Improves tone, texture, and skin clarity
  • Safe for Fitzpatrick I–VI year-round
  • No shedding or barrier disruption

BioRePeel is often layered with Aerolase or microneedling to enhance clarity and accelerate results.

Book Your Peel

COLLAGEN-BOOSTING SKIN REPAIR

Dp4 Microneedling

Dp4 microneedling is our preferred modality for rebuilding skin resilience after acne—and can also be safely used over active breakouts when clinically indicated. This treatment creates precise micro-channels that activate the body’s natural healing response—stimulating new collagen while targeting scarring, enlarged pores, and post-inflammatory pigment.

  • Rebuilds collagen and smooths uneven texture
  • Softens indented or pitted acne scars
  • Refines pores and evens out tone
  • Reduces post-acne pigment and inflammation
  • Minimal downtime with progressive, visible improvements

A curated microneedling series (usually 3–6 sessions) is spaced 3–6 weeks apart for best results.

Book Dp4 Microneedling

Shop Acne + Congestion

1 8
View all

Founder, Certified Medical Aesthetician, Educator

Britt Paley

Britt is the visionary behind The Glow Lab. Her path into medical aesthetics was deeply personal, shaped by her own skin struggles with hormonal acne and PCOS, and driven by a desire to help other women feel seen, supported, and confident in their skin.

With a background in holistic wellness, years of industry experience, and formal certification in advanced clinical skincare, Britt brings an unmatched level of knowledge, empathy, and professionalism to her practice. She’s also a passionate medical aesthetics educator, known for helping future skin therapists gain both skill and soul in their work.

Britt believes in science-backed treatments, individualized care, and educating clients every step of the way. Her favorite part of the job? Watching women soften back into themselves.

Senior Skin Therapist, Client Experience Lead

Lily Sawchuk

Lily is a certified medical aesthetician with a gentle touch, meticulous technique, and an unwavering commitment to results. Known for her calming presence and thorough consults, Lily specializes in acne-prone, sensitive, and rosacea-affected skin.

As The Glow Lab’s client experience lead, Lily helps ensure every person who walks through our doors feels relaxed, understood, and cared for. She is passionate about advanced technologies like Aerolase and microneedling, and continues to train under Britt to refine her protocols and deepen her knowledge.

Whether she’s clearing breakouts, calming inflammation, or restoring glow, Lily’s approach is always intentional and rooted in trust.

Questions? Send us a message

Our Customers Think:

  • Debra A. · Maple Ridge

    “I’ve tried everything for my hormonal acne and nothing worked—until I found Glow Lab. The Aerolase treatments changed my skin and my confidence. Every visit feels like expert care with heart.”

  • Victoria C. · Coquitlam

    “My skin is the clearest it’s been in years. The team truly listens and customizes every step. You can tell they genuinely care—and the results speak for themselves.”

  • Janet F. · Mission

    “Glow Lab is the first place that made me feel safe and seen with my sensitive skin. I’ve done the Face Rejuvenation series and my redness and texture have improved so much. Worth every penny.”

1 3

That's What We Guarantee

YOUR SATISFACTION IS OUR TOP PRIORITY

Expert-Led Treatments

Skin Health First

Inclusive & Personalized Care

Trust, Not Transactions